+64-9988776655
We’re here to help! Please reach out to the appropriate team based on your query so we can assist you as quickly as possible.
For questions related to orders, deliveries, or product issues, we recommend contacting the store directly first using the phone number or email provided on your receipt.
Since each store independently manages its orders, this is often the fastest way to resolve issues.
Our support team is happy to assist.
📧 Email: [email protected]
💬 Live Chat: Available 12:00 PM – 8:00 PM, Monday to Sunday (via the Go Grocery app)
📞 Phone: 0800 124 624
🔔 If your issue remains unresolved, you can also raise a dispute or support ticket directly through the app under My Orders.
Are you a store owner interested in partnering with Go Grocery?
Or do you have questions related to policies, compliance, or collaborations?
📧 Email: [email protected]
📞 Phone: 0800 124 624
⏱️ We aim to respond to all partnership and legal enquiries within 24–48 hours.